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Pharmaceutical form refer backs
We have recently noticed a rise in items that are being referred back to contractors for the reason code RB2B: ‘The order/endorsement is incomplete. The presentation must be present.’ This commonly occurs with handwritten prescriptions.
If you…
Keep your operating system and web browser up to date
We recommend that your dental practice uses an operating system and web browser that are in support and that you continue to keep both up to date. This reduces the risk of security vulnerabilities.
If you are using software that is out of support,…
Level 1 GP practice manager event
Our next Level 1 GP Practice Manager events are available in September and October and include educational training tailored for practice managers, delivered virtually via Microsoft Teams.
These sessions include NHS Pension Scheme website, Annual…
Free CPD events
Our Provider Assurance Ophthalmic team undertakes Post Payment Verification of General Ophthalmic Services (GOS) claims on behalf of NHS England.
To assist contractors and performers claim the appropriate fees for GOS in England, our team of…
Pensions Online (POL) contribution rates and closing employments
From 1 October 2022 changes are being made to the contribution tiers and rates for members. As a consequence of these changes being implemented mid-year, it is necessary for Pensions Online (POL) to display both sets of contribution rates. The rates…
Pensions Online (POL) downtime for April and May 2023
POL will be available throughout April and May between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 23 April 2023
Sunday 21 May 2023
If we do need to bring POL down at short…
Stakeholder engagement events
The Stakeholder Engagement Team run a series of events throughout the year providing regular updates and delivering educational training for employers.
Please visit the employer events section of the Employer Hub for upcoming events. These events…
GP Practice Manager training for May - September 2023
Our Level 1 and Level 2 GP practice manager events include educational training tailored for practice managers, delivered virtually via Microsoft Teams.
Practice managers need to attend the whole training session to receive a Continued…
Serious Shortage Protocols (SSPs) – VAT
This is an announcement on behalf of the Department of Health and Social Care (DHSC).
HMRC have clarified that VAT is not applicable on products supplied in accordance with serious shortage protocols (SSPs).
From 1 June 2023, the allowance for VAT…
GP Practice Manager training for August - November 2023
Our Level 1 and Level 2 GP practice manager events include educational training tailored for practice managers, delivered virtually via Microsoft Teams.
Practice managers need to attend the whole training session to receive a Continued…