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An updated version of this information is now available. Visit our COVID-19 vaccination declaration page for the most recent update.  We’re aware that some providers have raised questions about data discrepancies for January activity. We are…

We're delivering you the following message on behalf of NHS England and NHS Improvement. The Advanced Service element of the Medicines Delivery Service (MDS) for self-isolating patients from pharmacies and dispensing doctors, ceased on 5 March 2022…

We want to ensure that we have the most up to date contact for all employers. To support this, we ask that the main Pensions Online Administrator for each employer checks the contact details we hold are correct. To do this, access Pensions Online (…

This is a reminder that the Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance. If they…

We are currently experiencing some intermittent issues with Pensions Online (POL). We continue to work to resolve this and apologise for any inconvenience it is causing you. We’ll share further updates as these become available. POL will be…

Our Compass video tutorials have now been viewed over 32,000 times. Our videos include: how a provider can add a performer to a contract in Compass how to view up to date UDA/UOA delivery as a performer in Compass More videos are available on…

A reminder that the extended voluntary scheme pays deadline for 2020-21 is on the 31 March 2023. Due to the ongoing impact of COVID-19 the decision was taken to extend the voluntary scheme pays deadline for 2020-21 from the 31 July 2022 to the 31…

This course is available to all new local administrators of the NHS Pension Scheme who are less than 12 months in post and provides an overview of what is expected of you as an NHS Pension Scheme administrator throughout a Scheme year. At the end…

Following the change to the discount rate used for public service pension scheme that HM Treasury announced on 30 March 2023, the factors used to calculate CETVs for members transferring out of the Scheme, and calculating CETVs for divorce purposes…

Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate early and late retirement factors from the scheme have changed. These have been implemented…