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The Stakeholder Engagement Team will be hosting a training event via Microsoft Teams for all trusts and employers with ESR. The date of this event has changed to Thursday 22 September 2022. Further information on the content and how to register for…

POL will be available throughout October and November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 23 October Saturday 29 and Sunday 30 October Sunday 20 November If…

The Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance. If they are not able to resolve…

POL will be available throughout November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 20 November Saturday 26 November and Sunday 27 November If we do need to bring…

We are currently receiving a number of paper retirement benefit claim forms (AW8) for employers that do not have access to Pensions Online. However we are unable to process a large proportion of these due to the members’ records still being active…

You can find the name and contact details of the lead statistician responsible for each statistical output in the preface of each publication. View our latest publications. For general enquiries about our statistics You can contact us by: Email…

Update regarding bereaved partner payments On 25 March, the government announced changes to the England Infected Blood Support Scheme (EIBSS). The changes announced removed some of the differences between the Infected Blood Support Schemes across…

We’ve updated our guidance for each status and there are factsheets available for employers and members. There are eligibility criteria for the employment groups that can automatically qualify and for circumstances where an application might be…

To coincide with the changes to member contribution rates from the 1 October 2022, we have published a number of new GP forms for use from the 1 October. These include: GP Locum Form A – for use from 1 October 2022 to 31 March 2023 GP Locum Form…

Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate transfer values for non-Club transfers and pensions on divorce will change. We have been…