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Coronavirus (COVID-19) guidance and measures
Latest guidance and measures, including:
updated information on the NHS & Social Care Coronavirus Life Assurance Scheme 2020
information on the Coronavirus Job Retention Scheme (CJRS) and…
Updated employer contact details for NHS Pensions finance teams
As the NHS Business Services Authority have transitioned into a hybrid working environment, some of the departments have updated their contact details. These contact details are for use by employers administering the NHS Pension Scheme at a local…
Freedom to Speak Up – Raising Concerns (Whistleblowing)
This policy applies to anyone who works (or has worked) in the NHSBSA, or for an independent organisation that provides NHSBSA services. This includes agency workers, temporary workers, students, and volunteers. Policy and contact details are…
Childcare Allowance (CCA)
If you pay for registered childcare during your studies, you may be able to get help towards the cost through Childcare Allowance (CCA).
You can only get CCA if you receive the NHS Bursary, and we’ll pay it in 3 termly instalments with your other…
Case study - Save time when searching for patient records
Client: Dr Stephenson & Partners, family GP practice
Background
Dr Stephenson and Partners is a family GP practice in Concord, a suburb of Washington, Tyne and Wear. It cares for 12,200 patients and is part of Sunderland CCG.
Situated in the…
Overseas Healthcare Services privacy notice
View the Welsh version of the Overseas Healthcare Services privacy notice (PDF: 123KB).
The NHS Business Services Authority (NHSBSA) and the Department of Health and Social Care (DHSC) are jointly responsible for this service under a Joint…
New CEO Appointed for NHSBSA
A new Chief Executive Officer has been appointed for the NHS Business Services Authority (NHSBSA).
Michael Brodie, who is currently Finance and Commercial Director at Public Health England (PHE), will take over from current CEO Alistair McDonald…
Vaccine Damage Payment Scheme (VDPS) claim process
This webpage explains the VDPS claim process for claims received on or after 17 March 2025
Each claim is assessed on a case-by-basis by a medical assessor. The way your claim will be assessed depends on the information you tell us on your claim…
NHS and local authority reforms
We provide prescribing and financial information relating to the provision of pharmaceutical services. We also calculate payments that are due to dispensing contractors in primary care.
Organisational changes and new arrangements for commissioning…
Customer Charter and annual reports
Customer Charter
We administer the NHS Bursary and Social Work Bursary on behalf of the Department of Health and Social Care and Health Education England.
Our Customer Charter explains:
that we need to work together with students and…