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This service considerably reduces the time and effort involved in checking a candidate’s documentation before employment. Developed during the coronavirus (COVID-19) pandemic to overcome logistics and resource challenges, the service validates…

In 2013, we were directed by the Department of Health and Social Care (DHSC) to act as the centre of expertise, delivering end-to-end HR shared services to NHS England and several other non-departmental public bodies. In the early days, we focused…

Sometimes, you might need HR support for occasional or short-term projects, either to provide additional resource on a temporary basis or to supply skills or services that your organisation is unable to offer. While some of our services require a…

This service is offered as an optional extra to Employee Records Management, or as a standalone service. Storage of paper files can be difficult and hosting electronic documents locally can have capacity limitations. Our DMS solution makes sure…

We offer an end-to-end recruitment process on your behalf – from authorisation to appointment. Our system interfaces fully with NHS Jobs and other job websites and offers a microsite which you can access from a range of devices. The system provides…

This service manages the employee lifecycle from starting to leaving. Using the Electronic Staff Record (ESR) system, we maintain accurate employee records and process all employment-related changes on your behalf. New starter administration ESR…

Lisa Stobbs Head of Workforce Recruitment Service Lisa has over 15 years’ experience in the delivery of workforce digital, service delivery and implementation across government and health and social care. During her 6 years with the NHSBSA, Lisa…

We are the centre of expertise for the NHS, delivering a comprehensive range of end-to-end HR Shared Services to NHS organisations. With our continuous drive to improve efficiency and delivery standards, we believe our solutions are the leanest and…

NHS England and NHS Improvement, NHS Wales and NHSBSA have been working closely together to make improvements to the ESR exit questions. From October 2021 the ESR exit questionnaire will be updated with a new set of questions drawing on themes from…

This version: Date: October 2024 - Version: 2.0 We want to keep you informed of the Electronic Staff Record (ESR) Transformation Programme (Future NHS workforce solution Transformation Programme), referenced as the ‘programme’ hereafter, and…