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As the deadline for issuing pensions saving statements approaches please action any SM8’s received. If the contributions and pay are not amended in line with a reduction in hours/sessions worked, the member may receive an incorrect Annual Allowance…

Further to guidance issued on 10 October 2019, we would like to update members on annual allowance statements.  We issued annual allowance statements through our automation process, meeting the legislative deadline of 6 October 2019. However, we…

The NHS Pension Scheme employer contribution rate increased on 1 April 2019 from 14.38% to 20.68%, this includes the 0.08% administration charge. The Department of Health and Social Care’s (DHSC) consultation response announcing the rise, published…

Further to previous updates, we have now implemented the final phase of the system functionality to automate the AW171 process. This functionality will automatically trigger a revised award work item where the change received indicates that this is…

We want to ensure that we have the most up to date contact for all employers. To support this, we ask that the main Pensions Online Administrator for each employer checks the contact details we hold are correct. To do this, access Pensions Online (…

This is a reminder that the Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance. If they…

We are currently experiencing some intermittent issues with Pensions Online (POL). We continue to work to resolve this and apologise for any inconvenience it is causing you. We’ll share further updates as these become available. POL will be…

A reminder that the extended voluntary scheme pays deadline for 2020-21 is on the 31 March 2023. Due to the ongoing impact of COVID-19 the decision was taken to extend the voluntary scheme pays deadline for 2020-21 from the 31 July 2022 to the 31…

This course is available to all new local administrators of the NHS Pension Scheme who are less than 12 months in post and provides an overview of what is expected of you as an NHS Pension Scheme administrator throughout a Scheme year. At the end…

Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate early and late retirement factors from the scheme have changed. These have been implemented…