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We are required by law to process your information. You can view the lawful basis for each of our services. Our legal basis for processing under the UK General Data Protection Regulation (UK GDPR) for each service set out on this page is:…

This policy applies to anyone who works (or has worked) in the NHSBSA, or for an independent organisation that provides NHSBSA services. This includes agency workers, temporary workers, students, and volunteers. Policy and contact details are…

View the Welsh version of the Overseas Healthcare Services privacy notice (PDF: 123KB).  The NHS Business Services Authority (NHSBSA) and the Department of Health and Social Care (DHSC) are jointly responsible for this service under a Joint…

If you have used an unofficial website to apply for a UK European Health Insurance Card (EHIC) or UK Global Health Insurance Card (GHIC), you can complete a quick online survey to help us gather information. Why we process your information The NHS…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may record CCTV images of people entering, approaching, entering or passing our buildings to: help staff and visitors feel safer…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by: quickly…

The NHS Business Services Authority (NHSBSA) is responsible for this online service. To check if we have your details, we will ask you to enter your: letter reference number date of birth postcode as shown on your letter If there is a…