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User guides
Guides to get you started
ePACT2 User Guide - Quick Start (PDF: 740KB)ePACT2 User Guide - Accessing and Using Dashboards and Pre-built Reports (PDF: 2.1MB)
Guides by organisation type
Groups of guides to aid you in getting the most from ePACT2…
ICBs
ICB restructure July 2022
From 1 July 2022, Integrated Care Boards (ICBs) have replaced Strategic Information Partnerships (STPs). Clinical Commissioning Groups (CCGs) are now Sub-ICB Locations (SICBLs).
You can find more information about these…
Annual allowance
Errors on 2023/24 pension savings statements, and clarification of figures on 2023/24 pension savings statements for the 1995/2008 Scheme
We are aware of an error on issued 2023/24 Pension Savings Statements. Read our news article 'Error on 2023/…
Pension Awareness 2023: Taking a flexible approach
Pension Awareness Week is all about helping to raise awareness of the importance of pensions. Throughout the week we’ll be sharing information on the NHS Pension Scheme, what it is and why it’s so important.
Alongside your salary, your NHS pension…
Requesting medical records
The England Infected Blood Support Scheme (EIBSS) supports people historically infected with hepatitis C and HIV from NHS blood or blood products. This guidance will help you request your medical records, someone else’s medical records (with consent…
Pay and contributions
Information about calculating member pay, protection of pay and contribution tiers.
Pay
What counts as pensionable pay
Pensionable earnings are determined by the member's employment or engagement terms.
Certain earnings are included or excluded…
Increasing benefits
Members can increase their pension benefits in a number of ways.
Additional Pension
To set up an Additional Pension, follow the instructions in the Additional Pension decision tree (PDF: 311KB).
Added Years
Read the Added Years factsheet (…
NHS Community Pharmacy New Medicine Service (NMS) Expansion Pilot: Inclusion of Depression as a Therapeutic Area and Revised Service Delivery Model
This pilot will run from August 2022 until 31 March 2024, or before, if sufficient data has been collected to evaluate the service and commission nationally. Contractors will be notified of the end of the pilot with one month's notice of final…
Employer queries on member contribution changes
Following our recent Pay and Contributions Event organised by the Stakeholder Engagement Team and a number of queries raised about the member contributions introduced on 1 October, we have compiled information on the most common queries in this…
Claim a refund for treatment costs related to pre-planned treatment (S2)
An S2 certificate will cover eligible state-funded healthcare costs for pre-approved treatment received, within the dates of issue, on the same basis as a resident of the country you are receiving your treatment in.
Some countries may ask you to…