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NHSBSA Information Services is undergoing a major technology overhaul.  Our legacy mainframe system, which feeds a number of reports currently reported through Information Services Portal (ISP) will be decommissioned by January 2019. This means…

When a member opts out of the pension scheme (either exit code 16) and carries on working in a non-pensionable capacity, we need to ensure that the correct payable date is used when the member applies for their pension. Deferred members must submit…

In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. This has included introducing a number of easements and changes to processes to…

Refreshed Total Reward Statements (TRS) and Annual Benefit Statements (ABS) are now available. Visit our TRS website to find out how to view your statement. Each year your pensions records are updated to the 31 March from information sent to us by…

When sending ill health application forms, please ensure that all reports are enclosed including any report from a member’s specialist(s).  Please ensure the correct version of the application form is used and sent to NHS Pensions to consider. In…

The NHS Discharge Medicines Service (NHS DMS) is a new essential service for community pharmacy contractors. As an essential service, it must be provided by all community pharmacy contractors. The service has been established to:   ensure…

As with previous flu seasons, 2023/24 flu reimbursement claims are expected to be reviewed. This means you might get asked to submit information to support your reimbursement claims. Throughout the flu season you should keep records of the vaccines…

It’s been a few months since we introduced the final system changes to automate the AW171 process. You now no longer need to send us the AW171 form to trigger a review of the pension in payment and determine whether a revised pension is appropriate…

If you need a replacement for a lost or broken NHS denture, bridge or orthodontic appliance, your dental practice will charge you. The current charge is £98.00 per appliance. You will have to pay the NHS charge even if you normally qualify for…

Tax Credit payments made by HMRC ended on 5 April 2025 People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…