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Legislative requirements place a responsibility upon employers to provide information to NHS Pensions. This information will enable NHS Pensions to provide an Annual Allowance statement to members who could be affected. The requirements specify…

When a member opts out of the pension scheme (either exit code 16) and carries on working in a non-pensionable capacity, we need to ensure that the correct payable date is used when the member applies for their pension. Deferred members must submit…

In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. This has included introducing a number of easements and changes to processes to…

When sending ill health application forms, please ensure that all reports are enclosed including any report from a member’s specialist(s).  Please ensure the correct version of the application form is used and sent to NHS Pensions to consider. In…

It’s been a few months since we introduced the final system changes to automate the AW171 process. You now no longer need to send us the AW171 form to trigger a review of the pension in payment and determine whether a revised pension is appropriate…

Our current performance   The table below shows our recent monthly performance for pension award processing: Month Number of awards due to be paid in month (our target) Number of awards cleared within the month (…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 15 January 2024. This is slightly later than last year as we found we were receiving initial requests early and then amended pay figures at a…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Tuesday 4 January 2022. Requests for disclosure information should be received by NHS Pensions between 4 January 2022 and 28 February 2022 to enable…

We have seen an increase in the number of retirement applications (AW8) that have been inputted into POL or submitted incorrectly. We receive many AW8 forms that have been submitted with either incorrect payable dates or incorrect reasons for…

The Data Management inbox (datamanagement@nhsbsa.nhs.uk) is not for general queries and should only be used in the following urgent cases:   To clear errors.  If you’ve been unable to make a change on POL and the POL helpdesk has been unable to…