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Information security
Keeping your personal information secure
As an arm’s length body (ALB) to the Department of Health and Social Care and wider HM Government, we are bound to follow the HMG Security Policy Framework to make sure our customers' data is handled and…
Escalation Process
Our stakeholder engagement team's work involves a managed escalation and recovery process of unpaid NHS Pension contributions.
Unpaid payments include employee and employer contributions as well as any related AVC / ERRBO payments that have not…
Repeat dispensing report (including EPS items)
Access for:
registered users via ePACT2
public users via Catalyst
Repeat dispensing reports are a set of reports which provide information at both cost and item level.
Report notes
There are 3 data views available, which are:
National…
Information for universities and colleges
We provide information and resources for universities and colleges who work with current or prospective NHS and social work students.
If you have any queries about any of the resources or would like to discuss our services and how we can help you,…
Completing the self-assessment form where there is an Annual Allowance charge
In the Pensions Schemes newsletter 115 (26 November 2019) HMRC have asked schemes to remind members who have exceeded the Annual Allowance for 2018/19 and have an Annual Allowance charge that must be declared as they have exceeded their Annual…
Re-joiners and Re-employment update
Last year we issued annual earnings certificate (RE116) forms for re-employed pensioners electronically via email. We will follow the same process this year.
If you have re-employed pensioners working in your organisation, we will endeavour to…
Endorsing correctly in EPS: actual medicinal product pack
We have received a number of enquiries from contractors who have endorsed an incorrect product and pack size, leading to referred backs and delays in payment.
When dispensing a drug not listed in Part VIII of the Drug Tariff, you must endorse…
Accessibility statement for Learning Support Fund (LSF)
This accessibility statement applies to LSF website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:
change…
Accessibility statement for Freedom of Information Request Portal
This accessibility statement applies to NHSBSA Freedom of Information Request Portal website.
This website is run by NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you…
Exit Code 16 - Opted out of the Scheme
Employers are reminded of the importance of using the correct termination code when closing down a pension record normally from the beginning of the next pay period.
Exit code 16 should be used for all cases where the member continues to work but…