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The members’ record should be terminated on either the date of death, or if annual leave extends the last day of service on that date using exit code 14. Please also ensure the employer pay provided on the termination form includes payment for…

We have noticed an increase in the number of requests from employers received on behalf of the members, to change the decision in relation to their lump sum choice when completing the retirement application form AW8. We are therefore asking…

Dental data requests If you want to submit a one off request for data, complete our ad hoc data request form and email it to: DataServicesSupport@nhsbsa.nhs.uk: Ad Hoc Data Request Form - Dental (Word: 88KB) Make sure you allow plenty of time…

You will need to submit a dm+d issue notification form if you: have a complaint are dissatisfied with the service believe there is a major safety issue, risk or something unacceptable This form must be emailed to dmdenquiries@nhsbsa.nhs.uk.…

If you're an employer supporting a member with an ill health application, we've made the process as easy as possible to navigate on our website.  The following information gives you all that you'll need, including an ill health guide for employers…

Our team is here to help employers administer the NHS Pension Scheme and can help with any queries you may have. Our purpose is to: engage and educate employers and members escalate any issues act as the voice of employers ensure…

We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter. The website membership enquiry process has been updated to include Retrospective and Part Time Access…

Junk mail Check your outlook settings to make sure you can receive correspondence from NHS Pensions, as some correspondence maybe stopped by your Firewall or go into your junk (spam) folder. add @nhs.net e-mail addresses to your saved sender list…

The following is an announcement from the Department of Health and Social Care (DHSC): The increased uptake of electronic prescriptions has resulted in a significant reduction of paper prescription submissions. Approximately 5% of the prescriptions…

We have updated the partial retirement supplementary form, estimate request form, and factsheets based on feedback. You can download the latest version of the form and factsheets from our website. Partial retirement supplementary form Partial…