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On FP17Os, ‘Orthodontic assessment and de-bond – Overseas patient' is being introduced as a new item. This item must only be used if the: date of assessment is 1 October 2022 or later IOTN score is present or IOTN not applicable is selected…

You can contact us Monday to Friday, 8am to 6pm:  Online: using our online form Telephone: 0300 330 1348  Email address: nhsbsa.dentalservices@nhsbsa.nhs.uk If you choose to contact us by email, include your: reference number, if you have one…

Providers submit forms (FP17) to us detailing dental activity data. The data recorded on the FP17 shows the patient charge collected, the number of units of activity performed, and treatment banding information. Dental activity, error, and…

The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Primary dental service providers will need…

The schedule programme contains the cut-off dates for form processing and the dates on which pay statements are published in Compass. A guide has been created to help you understand your monthly pay statement. Providers can view a pay and activity…

From 1 April 2022, stricter validation rules will come into effect for FP17s.  As part of these rules, the Clinical Data Set (CDS) items reported need to match the treatment band claimed. Details of which treatment band is allocated to each CDS…

If you hold a GDS or PDS contract, the deadline to submit your year-end declaration has now been extended until 11.59pm on Monday 14 June 2021. This is a firm deadline and there will be no further extension.  You must complete your year-end…

From 1 October 2022, NHS England is introducing changes to the dental contract. These changes are referenced in NHS England’s first stage of Dental Reform letter and affects all NHS dental teams in England. To support the dental contract changes,…

Orthodontic providers with contracts starting in April 2019 or after must submit the number of Managed Clinical Network (MCN) meetings they have attended each year. This can be submitted on Compass at any time between 1 October and 31 March.  The…

We provide activity processing and payment services for NHS dentists in England and Wales. This includes: processing over 43 million NHS dental claims for patient treatments every year making annual payments of more than £2 billion to dental…