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We provide active and deferred members with an Annual Benefit Statement (ABS). They’re also known as Total Reward Statements (TRS) and can be accessed via Electronic Staff Record (ESR). You can watch our video for information about how to request…

This accessibility statement applies to Pay by card. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours,…

On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients. The certificate will be valid for 12 months and covers…

NHS Business Services Authority (NHSBSA) has been responding to a national call for support during the coronavirus pandemic, working in partnership to stand up over 20 additional services since March 2020. Allison Newell, Deputy CEO and Executive…

We're encouraging midwives, practice nurses and health visitors to sign up to the digital service to help reduce the waiting time for paper applications to be processed during the pandemic. Pregnant and new…

We are pleased to say that the Awards recovery plan is now complete. As part of our normal business as usual activity, we  have some pension applications  awaiting information from members or employers and as soon as this information is received we…

P60s and Advice of Payments P60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2025 Pensioner newsletter. Only contact us if you have not received your pack by 1 June 2025. Jump to…

NHS Pensions has added two new Stakeholder GP events in London later this year. If you are interested in attending the next round of free training sessions they will be split into two different levels, level 1 and level 2 which will take place on…

NHS Pensions has added two new Stakeholder GP events in Leeds later this year. If you are interested in attending the next round of free training sessions they will be split into two different levels; level 1 and level 2, which will take place on…

Activities we carry out The Provider Assurance Dental (PAD) team undertake contract and performance management activities on behalf of regional teams, reducing the burden on them. Regional teams retain decision-making authority with a light-touch…