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This option is for members of the 2015 Scheme only. You can buy out the reduction that would apply if you claimed your NHS pension before your normal pension age. In the 2015 Scheme, this is age 65 or the same as your State Pension age if that is…

We provide active and deferred members with an Annual Benefit Statement (ABS). They’re also known as Total Reward Statements (TRS) and can be accessed via Electronic Staff Record (ESR). You can watch our video for information about how to request…

If you travelled to the UK and required emergency treatment during your stay but did not have your European Health Insurance Card (EHIC), contact your healthcare insurer in your home country to apply for a Provisional Replacement Certificate (PRC).…

NHS Business Services Authority (NHSBSA) partners with Agilisys to harness technology that will be a catalyst for better health. Working in partnership with the NHSBSA, Agilisys - the leading cloud and digital transformation specialist to the…

This accessibility statement applies to Pay by card. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours,…

On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients. The certificate will be valid for 12 months and covers…

We're encouraging midwives, practice nurses and health visitors to sign up to the digital service to help reduce the waiting time for paper applications to be processed during the pandemic. Pregnant and new…

NHS Business Services Authority (NHSBSA) has been responding to a national call for support during the coronavirus pandemic, working in partnership to stand up over 20 additional services since March 2020. Allison Newell, Deputy CEO and Executive…

We are pleased to say that the Awards recovery plan is now complete. As part of our normal business as usual activity, we  have some pension applications  awaiting information from members or employers and as soon as this information is received we…

P60s and Advice of Payments P60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2025 Pensioner newsletter. Only contact us if you have not received your pack by 1 June 2025. Jump to…