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From the 1 April 2020 a new organisation structure was implemented by the NHSBSA as agreed by NHS England. Reporting against this new structure will commence from April 2020 dispensing data which will be released mid-June 2020.  These changes will…

Following our previous update, we can now provide more information to Scheme members affected by the 2023/24 pension savings calculation error. We have written to affected members directly and will continue to provide regular updates. You do not…

We recently shared with you an updated requirements document for payroll providers, setting out the system changes that will need to be made by your payroll provider by 1 October 2022 for the implementation of changes to member contributions. This…

Update regarding bereaved partner payments On 25 March, the government announced changes to the England Infected Blood Support Scheme (EIBSS). The changes announced remove some of the differences between the Infected Blood Support Schemes across…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by: quickly…

First Awards A total of 3751 applications have been processed so far in May of which 96.91% were paid on time. Bereavements Bereavements is progressing through recovery and reaching some stability. A number of activities are on-going to…

This accessibility statement applies to the Apply online for help with NHS costs website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you…

This accessibility statement applies to the Register to issue maternity exemption certificates website. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For…