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The annual allowance team is now administering annual allowance requests received on the 13 September 2019. However, we have a number of cases that require further information or update before the statement can be issued. If you made a request…

We’ve set up a contact centre helpline to support schools get additional COVID-19 testing kits for staff who are symptomatic. This ensures that staff who test negative can return to work quickly, which helps the continuity of education for students…

This accessibility statement applies to Complete a Medical certificate of cause of death. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that…

At the NHSBSA, we have a duty to tackle fraud, bribery, corruption and loss to the NHS across all of our services.  Supported by our dedicated Loss and Fraud Prevention (LFP) team, we are committed to protecting public funds and to remove…

We are receiving an increasing number of enquiries to our contact centre from members who are planning to retire and believe they have submitted their application a number of months ago, but we haven’t yet received their AW8. In all cases, AW8…

Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate transfer values for non-Club transfers and pensions on divorce changed. We are now able to…

Following the UK Government announcement on 17 August 2022, payments can now be made to estates or authorised representatives of people registered on the scheme who died between the announcement date of 17 August 2022, and the payment date of 28…

We’re responsible for administering the NHS Pension Scheme in England and Wales on behalf of the Department of Health and Social Care (DHSC). Within this hub, you can find information on: our role as administrator of the NHS Pension Scheme NHS…

Prudential have recently introduced a new online joining facility for members to join their MPAVC scheme. This service is available 24/7 and is already up and running. This has been introduced in addition to their telephone service where members can…

The MCP submission home screen has recently been updated to allow for Payment Information to be submitted for both Manual (BACS/Bank Transfer) and Automated (Direct Debit/Automatic Collection) Payment Types. You should ensure you are selecting the…