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Certain members who join the 2015 Scheme could qualify for scheme protection which enables them to become a member of the 1995/2008 Scheme. To qualify for scheme protection in the 2008 Section, members must: join the NHS Pension Scheme not more…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 28 July and 7am Monday 31 July Please note: at times we may need to take POL offline at short notice. Updates will be provided on our website when possible.…

Please remember that when sending a revised retirement benefit details (AW171) form, this should not be emailed to us unless it is for a bereavement case. For all other cases, the form can be completed electronically then printed from our website,…

We understand that people need different levels of information from us, be it a detailed factsheet or a brief article in Ask Us. In response to this we have recently developed several short videos aimed at members. They are intended to provide a…

Please note that the retirement benefits claim form (AW8) has recently been updated and a new version is now available on our website. The new version of this form will soon also be available in print.

The Manage Your Service (MYS) portal offers an online alternative to access a range of useful services for primary care contractors. To read more about the benefits of MYS and find out how to sign up, select the appropriate link for your role.

In the event of your death, a lump sum and pension may be paid to your surviving spouse, registered civil partner, qualifying partner or nominated recipient.  We may pay an adult dependant's pension to: your surviving spouse your registered…

Our Special Edition of NHS Prescription Services' Hints & Tips for Information Services users is now available to read on our website, containing information and advice on how to get the best from ePACT2.

The NHSBSA is currently in the process of transforming the pensioner payroll and administration.  To allow for the critical upgrade of our systems and the migration of data from existing systems there will be some system downtime coming up and we…

The NHS Business Service Authority (NHSBSA) and employers with staff in the NHS Pension Scheme are Joint Controllers for pension information. The NHSBSA have responsibility for information received from employers and pension members. Employers are…