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Our contact centre gives coronavirus helpline support to callers ringing the 111 service.  We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.  Within 12 hours we: trained 50 agents developed…

This is an announcement on behalf of the Department of Health and Social Care. The Department of Health and Social Care can confirm that the following product will have a redetermination due to late notification of a price increase, this will apply…

Following feedback from both our members and employers, we have made the decision that a member will qualify for a protection of pay estimate free of charge if they: are over minimum pension age intend to retire within the next 12 months. The…

NHS Jobs is the official online recruitment service for the NHS in England and Wales. It's the biggest marketplace for health jobs in the UK, with: 350 role types including clinical roles, IT and support, surgeons and directors approximately 35,…

We're hosting a 1-hour online lecture for Dispensing Opticians and Optometrists. Our clinical team will provide guidance on claiming sight tests and glasses for NHS patients. The lecture will also cover: the common practice scenarios that you…

The NHS Business Services Authority provided contact centre support for phase 1 of the NHS COVID-19 contact tracing app. Our contact centre was open 24 hours a day for users on the Isle Of Wight who were symptomatic and needed to order a home test…

As part of our ongoing commitment to partnership working and fostering strong relationships, we’re introducing a new structure for the NHS Pensions Stakeholder Engagement Team from 1 April 2025. We’re committed to working in partnership with all NHS…