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We have identified an increase in the number of AW8 forms being submitted very late, or long after the members intended retirement date, resulting in an increase in complaints. When an active member wants to retire and claim their pension (…

The Permanent Injury Benefit (PIB) under the NHS Injury Benefits Scheme is no longer available to people who sustain an injury or contract a disease due to NHS employment on or after 31 March 2013. We'll process injury benefit applications received…

Meeting held at 9:00am on 17 October 2024 at Stella House, Newcastle Upon Tyne.  Present:  Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director Randeep Sidhu, Non-…

Health Education England elearning for healthcare (HEE elfh) worked in partnership with the Academic Health Science Networks (AHSN), NHSX, NHS Digital and NHS Business Services Authority (NHSBSA) to create a new elearning programme. The elearning…

This service manages the employee lifecycle from starting to leaving. Using the Electronic Staff Record (ESR) system, we maintain accurate employee records and process all employment-related changes on your behalf. New starter administration ESR…

You must provide pay (and membership) information for members by 6 July following the end of the tax year to enable pensions savings statements to be provided to members. A pensions savings statement is important as it tells members whether they…

We provide NHS Commissioners and Providers with multiple dashboards and reports. These products have been developed to enable them to effectively monitor NHS dental contracts. We: provide NHS Commissioners with the most up-to-date processed…

In order to support the work of controlled drug (CD) accountable officers and SICBLs, a working group has supported us in the development of some CD metrics. The group have chosen a number of specific areas of prescribing to focus on, based on the…

The 2018-19 GP Provider and non-GP Providers Certificate Of Pensionable Income is now available in the practitioner page of the Member Hub section of our website. All GP Providers and non-GP Providers must complete the certificate by 29 February…

We worked with NHSX and mobile and broadband service providers to ensure all NHS frontline staff had high-quality connections even when working from home. NHS frontline staff needed to be able to undertake clinical activities remotely without…