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You can contact us Monday to Friday, 8am to 6pm:  Online: using our online form Telephone: 0300 330 1348  Email address: nhsbsa.dentalservices@nhsbsa.nhs.uk If you choose to contact us by email, include your: reference number, if you have one…

The NHSBSA carried out an analysis of FP17 submissions relating to Band 3 Inlay treatment delivered in the 2017/18 financial year and identified an unusual distribution of Inlay claiming nationally. The majority of contracts submit few or no Band 3…

Microsoft is withdrawing support for Internet Explorer (IE) from Wednesday 15 June 2022. As a result, we will no longer support IE in Compass.  Compass supports the latest versions of Edge, Chrome and Firefox. Safari is also supported on Mac…

Compass will be unavailable from 6pm on Tuesday 24 June until 11am on Wednesday 25 June This is due to essential maintenance work. Suppliers will still be able to send files during this time. A timeout issue is impacting some Compass users when…

As highlighted in NHS England’s first stage of Dental Reform letter, data is required covering a patient’s oral health at the point of check-up. Therefore, we’ve made some changes to the clinical data set to include new items: Highest BPE sextant…

The 2022/23 Dental contract negotiations represent the first significant change to the contract since its introduction in 2006. They follow 12 months of engagement with stakeholders and the profession, and in recent months, a set of more focused…

Providers and performers who are members of the NHS Pension Scheme are required to confirm that the estimate of their net pensionable earnings (NPE) is correct. This is done by completing the ARR in Compass. A new NHS Pension Scheme guide for NHS…

This year's dental practice written complaints data collection (KO41b) will open on Wednesday 18 June 2025.  The collection covers complaints made by or on behalf of patients between 1 April 2024 and 31 March 2025.  This year's collection period…

Orthodontic providers with contracts starting in April 2019 or after must submit the number of Managed Clinical Network (MCN) meetings they have attended each year. This can be submitted on Compass at any time between 1 October and 31 March.  The…

Your Annual Pensionable Earnings and Contribution Statement (SD86C) is now available in the 'Pension' folder in Compass.   We've published a video to help you find your SD86C in Compass.