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In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. This has included introducing a number of easements and changes to processes to…

Coronavirus (COVID-19) guidance and measures The Department of Health and Social Care (DHSC) has announced that the extension of the retire and return easement has been made permanent from 1 April 2024. What you can do in the pensioner hub If…

As a result of the ongoing Covid-19 situation, we are currently receiving a high volume of calls to our NHS Pensions Employer Helpline. Please do take a look at the dedicated resources and guidance for employers within our NHS Pensions employer hub…

If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change. If you have a change of circumstances and don’t tell us, this could result in suspension of your…

A message from Chris Dawson, Head of Service, NHS Pensions:  We understand that the current situation around COVID-19 continues to cause significant concern and uncertainty. I wanted to reassure you that at NHS Pensions we have taken, and continue…

It’s important you keep your personal details up to date with your employer. Personal details include: name address email address telephone number gender If you’re not currently employed by the NHS, contact us to update your details.…

On-demand annual allowance statements are now being issued within the three-month target from receipt. However, there are a number of cases that require further information or update before the statement can be issued. If you made a request more…

On an annual basis, all employing authorities are required to submit end of year information to NHS Pensions to allow us to complete our cyclic update of member records. In 2020, Non POL Employers will be asked to complete and return the annual…

P60s, Advice of Payments and annual newsletters are currently being sent to all NHS Pensioners. A P60 includes information about the pension paid and the tax deducted during the tax year. P60s are distributed in a phased approach and typically…

From 1 April 2019 the Scheme Access Team has introduced an annual check, at the request of the Department of Health and Social Care. The check is to ensure that the access granted to all non-automatic Employing Authorities is still relevant, and is…