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AVC, AP and ERRBO email addresses change
If you need to contact us about AVCs (Additional Voluntary Contributions), AP (Additional Pension), or ERRBO (Early Retirement Reduction Buy Out) please email us at nhsbsa.apavcreferrals@nhs.net.
These email accounts are no longer active:…
Contact NHS Pensions - employers
NHS employers can contact NHS Pensions by phone, email or post.
General enquiries
You can contact us by:
Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only)
Telephone: 0300 3301 353
Monday to Friday, 8am to 6pm
Find out about call…
Money Purchase Additional Voluntary Contributions (MPAVC)
MPAVC allows you to make more contributions to build a separate retirement fund.
How MPAVC works
The additional contributions you make are invested. They are used to supplement your main scheme benefits at retirement or later.
You can take up to…
Tax implications
Contributions paid to increase benefits qualify for full tax relief. They cannot exceed 100% of your taxable pay.
Lifetime Allowance
Since 6 April 2006 HM Revenue and Customs (HMRC) has set a Lifetime Allowance limit. This is on tax free pension…
Bigger lump sum purchase
This is only for people who were members of the Scheme before 25 March 1972 (1995 Section only).
It applies to anyone who either:
is or has been married
has a civil partner
has a surviving Scheme partner
The person must be nominated to…
Early Retirement Reduction Buy Out (ERRBO)
This option is for members of the 2015 Scheme only.
You can buy out the reduction that would apply if you claimed your NHS pension before your normal pension age.
In the 2015 Scheme, this is age 65 or the same as your State Pension age if that is…
Getting an estimate of your pension
We provide active and deferred members with an Annual Benefit Statement (ABS). They’re also known as Total Reward Statements (TRS) and can be accessed via Electronic Staff Record (ESR).
You can watch our video for information about how to request…
Useful information for pensioners
P60s and Advice of Payments
P60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2025 Pensioner newsletter.
Only contact us if you have not received your pack by 1 June 2025.
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