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The MCP submission home screen has recently been updated to allow for payment information to be submitted for both manual (BACS/Bank Transfer) and automated (Direct Debit/Automatic Collection) payment types. You should make sure you are selecting…

Due to the current COVID-19 situation, we are experiencing some delays in responding to your emails. Please be assured that Pensions Operational Finance are working extremely hard to make sure that we respond to all queries as quickly as possible…

You will shortly be able to access the 2022-23 end of year certificate on the NHS Pensions Finance section of the Employer Hub. As part of your independent provider (IP) status and new fair deal (NFD) status, you are legally required to complete…

We would like to remind employers to regularly check Pensions Online (POL), employer error handling and clear any employer allocated errors. There are currently 158,000 data errors allocated to employers.  These errors potentially prevent your…

We are currently sending pension savings statements to members whose pension benefits have increased by more than the standard annual allowance. The annual allowance is the maximum amount of tax-free growth an individual’s pension can grow by in…

We’ve been made aware that a number of our emails are being delivered as junk mail. This issue is affecting our monthly NHS Employer Update and other employer and member newsletters, which are sent using the email delivery platform mailchimp.…

In June, we advised you that the final phase of the system functionality to automate the AW171 process was complete and advised employers that AW171s are no longer required. Recently, we have seen an increase in the number of e-mails from employers…

Further to the communication in the March employer newsletter where we advised that all employers should continue to remit 14.38% employer contributions to the Scheme, it has come to our attention that a number of employers have paid more than 14.38…

All employing authorities are required to submit end of year information to NHS Pensions on an annual basis. Our Data Management Team will send the prepopulated spreadsheet to the main EA contact week commencing 16 March 2020. This will be…

We have become aware of an error that may have affected some pension savings statements dated between 20 April and 27 April 2022. These statements were issued on 28 April 2022.  As a precaution we are recalculating and issuing new statements to all…