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We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 15 January 2024. This is slightly later than last year as we found we were receiving initial requests early and then amended pay figures at a…

In order to prevent double handling and potential delays, please only direct each query into the one relevant account.  Please do not send emails to multiple accounts. nhsbsa.pensionsemployers@nhs.net All general employer queries and case…

McCloud RSS delivery timetable update (1 July 2025) Following a recent written ministerial statement, the timetable for the delivery of remediable service statements to NHS Pension Scheme members will be updated. We appreciate that this news will…

The Department of Health and Social Care has announced a consultation on proposed amendments to the NHS Pension Scheme regulations to be introduced in April 2024. The proposals are to: deliver phase 2 of the review of member contributions…

POL will be available throughout January and February between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:  Sunday 21 January  Saturday 17 February  Sunday 25 February …

Following regulations for the McCloud remedy which came into effect on 1 October 2023, we are working to offer eligible active members their choice at the point they retire from Summer 2024.  Although maximum service / maximum pension age members…

When sending ill health application forms, please ensure that all reports are enclosed including any report from a member’s specialist(s).  Please ensure the correct version of the application form is used and sent to NHS Pensions to consider. In…

Due to the exceptional demand, we’ve added a few additional Level 1 GP practice manager events to take place in January 2022. As a reminder, there are two training sessions:  • GP Practice Manager Event Level 1 Part 1  • GP Practice Manager…

In October 2022, the member contribution structure changed from being based on notional whole time pay to actual pay.   A detailed payroll provider document was released at the time explaining the changes, providing examples of how different…

Some employing authorities (EA) have reported receiving a ‘500 – internal server error’ when submitting a SD55/AW8 through Pension Online. This has been investigated and access to POL is not being started from the initial homepage, but through a…