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Due to the exceptional demand, we’ve added a few additional Level 1 GP practice manager events to take place in January 2022. As a reminder, there are two training sessions:  • GP Practice Manager Event Level 1 Part 1  • GP Practice Manager…

Some employing authorities (EA) have reported receiving a ‘500 – internal server error’ when submitting a SD55/AW8 through Pension Online. This has been investigated and access to POL is not being started from the initial homepage, but through a…

To coincide with the changes to member contribution rates from the 1 October 2022, we have published a number of new GP forms for use from the 1 October. These include: GP Locum Form A – for use from 1 October 2022 to 31 March 2023 GP Locum Form…

Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate transfer values for non-Club transfers and pensions on divorce will change. We have been…

This course is available to all new local administrators of the NHS Pension Scheme who are less than 12 months in post and provides an overview of what is expected of you as an NHS Pension Scheme administrator throughout a Scheme year. At the end…

POL will be available throughout August between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 20 August If we do need to bring POL down at short notice for urgent maintenance, we…

Further to an article in the January 2016 Employer Newsletter, we are continuing to consider the system changes required to ensure that the whole time equivalent pay is calculated correctly for part time staff who are in receipt of supplementary…

In order to allow a third party access to a member’s pension information, we require a letter of authority from the member. We ask that letters of authority only hold details for one individual at a time. Each member should have a separate letter of…

When you are completing the retirement benefit claim form (AW8) on Pensions Online (POL), make sure you have entered the correct payable date. There are a number of common errors when submitting form AW8 via POL: Input as Age retirement but not…

We can now confirm that the data cut for this year’s refresh will be following the close of business (6pm) on Friday 22 June 2018. You will have until this date to correct any data errors. Remember: the year end updates must be submitted by 31 May…