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On an annual basis all employing authorities (EAs) are required to submit end of year information to NHS Pensions. You must submit this information to NHS Pensions by 24 May 2024.   If you use Pensions Online (POL) you should submit this year end…

We’re currently receiving high volumes of retirement applications. This means it’s taking us longer than usual to process payment of retirement benefits. While we prioritise making payments to our members, it may take us longer than usual to…

In Employer Newsletter 9 – September 2017, we asked that when submitting an employer comment on Pensions Online (POL), you ensure information is provided to enable us to clear the error. We are still receiving a high volume through without…

The email address for your employer pension queries is changing. From 1 April 2021 please send your pension queries to nhsbsa.pensionsemployers@nhsbsa.nhs.uk   If you send your enquiry to the current nhsbsa.pensionsemployers@nhs.net account you…

We have recently updated our McCloud buy back confirmation letters with clearer guidance. If you are approached by members who have already received their option letters, you can inform them ‘option 1’ is available for members to make payment. If a…

First Awards As of 25 June 2019, a total of 3708 applications have been processed. 97.98% were paid on time. To recap for the full month of May, 4358 were processed, of which 97.77% were paid on time. Bereavements Bereavements processing is…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 4 January 2021 (provisional, to be confirmed in December’s newsletter). Requests for disclosure information should be received by NHS Pensions…

When entering a member’s retirement lump sum (part 10 of the paper AW8) in to Pensions Online (POL), you are unable to specify whether the member wishes to receive the maximum lump sum which may incur a tax charge, or whether they wish to receive…

The Data Management Team are currently receiving a high volume of emails. Due to this, it may take longer than usual to respond. The team are working through these requests as quickly as possible, and in the meantime, we ask you do not send any…

You'll soon be able to access the 2023-24 End of Year Certificate on our NHS Pensions finance page.   As part of your NFD status, you're legally required to complete End of Year Certificates for each employer code you have. You need to declare…