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The Data Management inbox (datamanagement@nhsbsa.nhs.uk) is not for general queries and should only be used in the following urgent cases:   To clear errors.  If you’ve been unable to make a change on POL and the POL helpdesk has been unable to…

First Awards A total of 3751 applications have been processed so far in May of which 96.91% were paid on time. Bereavements Bereavements is progressing through recovery and reaching some stability. A number of activities are on-going to…

We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter. The website membership enquiry process has been updated to include Retrospective and Part Time Access…

For any members who are looking to claim their retirement benefits but are the subject of a compulsory / TUPE transfer to a new employer before they retire, the new employer (receiving organisation) should contact the Scheme Access Team to confirm…

We are continuing to experience delays in the payment of first awards.  We have now completed the forecast recovery for Awards and plan to manage the workload from different points going forward. We are currently anticipating recovery by the end of…

Last year the Department of Health and Social Care (DHSC) published their consultation response and regulations to support the first phase of the Public Service Pension Remedy (McCloud Remedy) which: closed the legacy public service pension…

On an annual basis all employing authorities (EAs) are required to submit end of year information to NHS Pensions. You must submit this information to NHS Pensions by 24 May 2024.   If you use Pensions Online (POL) you should submit this year end…

We’re currently receiving high volumes of retirement applications. This means it’s taking us longer than usual to process payment of retirement benefits. While we prioritise making payments to our members, it may take us longer than usual to…

In Employer Newsletter 9 – September 2017, we asked that when submitting an employer comment on Pensions Online (POL), you ensure information is provided to enable us to clear the error. We are still receiving a high volume through without…