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Our journey so far
We started our environmental sustainability journey back in 2009 when we launched our first Sustainable Development Action Plan and certified our Environmental Management System to ISO14001. Since then, we have continued to progress and accelerated…
Surveys and research
We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.
There are lots of different ways that you could…
NHS Tax Credit Exemption Certificate Survey
Your views are important to us
You can take part in our short survey to give us your views on our NHS Tax Credit Exemption Certificate service. Your answers will help us to see how we are doing overall and how we can improve.
You can be sure that…
NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC) privacy notice
The NHS Business Services Authority is responsible for this service.
Why we process your information
We will use the information you give in this application to:
manage your payment for your HRT PPC
help plan and make improvements to NHS…
Prescription prepayment certificate privacy notice
The NHS Business Services Authority is responsible for this service.
Why we process your information
We will use the information you give in this application to:
manage your payment for your prescription prepayment certificate
help plan and…
Accessibility statement for Respond to your letter
This accessibility statement applies to the Respond to your letter website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should…
NHSBSA appoints Agilisys as cloud and digital transformation partner
NHS Business Services Authority (NHSBSA) partners with Agilisys to harness technology that will be a catalyst for better health.
Working in partnership with the NHSBSA, Agilisys - the leading cloud and digital transformation specialist to the…
Accessibility statement for Pay by card
This accessibility statement applies to Pay by card.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
change colours,…
NHS Business Services Authority publishes its End of Year Report 2019-20
NHS Business Services Authority (NHSBSA) has been responding to a national call for support during the coronavirus pandemic, working in partnership to stand up over 20 additional services since March 2020.
Allison Newell, Deputy CEO and Executive…
About us
We are an Arm’s Length Body of the Department of Health and Social Care (DHSC). We are responsible for providing platforms and delivering services which support the priorities of the NHS, Government and local health economies and in so doing we…