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Telephone recording privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may record telephone calls you make to our customer contact centre to:
check for mistakes
train staff
prevent, detect,…
NHS Pensions Opt-out data
Publication date: 18 July 2025
The ‘Opt-out rates for ESR employees eligible for the NHS Pension Scheme’ report provides insight about eligible employees choosing to opt out of the NHS Pension Scheme. The report provides estimates about:
opt-…
NHS Business Services Authority partners with two charities
Staff at the national NHS organisation, which is based in the North East, have chosen two charities to partner with this coming year, following their success in raising £67,000 for the British Heart Foundation during 2018/19.
The funds raised, well…
Post-payment verification (PPV)
Each quarter, we will select a sample of GOS Contractors to take part in a PPV exercise. If you are selected, we will check a sample of your GOS submissions against clinical evidence. This will provide assurance to NHS England that claims are being…
Update for employers on NHS Pensions coronavirus (COVID-19) response
In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues.
This has included introducing a number of easements and changes to processes to…
The NHS Jobs Stakeholder Engagement team
The Stakeholder Engagement team build and maintain relationships with recruitment teams that use NHS Jobs. We work to understand our stakeholders and support their experience using the service.
The team answer queries and identify opportunities for…
TRS Refresh
Total Reward Statements (TRS) are now available. We have updated our TRS website information and employer resources.
Contributions payment schedule
As we approach the start of the 2018-19 financial year please see the latest version of the contribution payment schedule available on our website.
Evidence-based interventions
Evidence-based interventions dashboard has been updated with List 2 interventions
The evidence-based interventions programme has been developed to help make sure patients are not offered unnecessary treatment on the NHS.
Unnecessary…
MYS – General Practice (Pilot)
Access MYS
The NHS Business Services Authority (NHSBSA) has developed a GP portal within Manage your service (MYS) to allow FP34D and FP34PD forms to be submitted electronically.
Once you have registered for the service, you can access the MYS GP…