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The email address for your employer pension queries is changing. From 1 April 2021 please send your pension queries to nhsbsa.pensionsemployers@nhsbsa.nhs.uk   If you send your enquiry to the current nhsbsa.pensionsemployers@nhs.net account you…

Under General Ophthalmic Services Regulations 2008, you’re required to submit an annual form providing the number of written NHS complaints your practice has received. As last year’s annual collection was paused due to coronavirus (COVID-19), you…

NHS England and NHS Improvement, NHS Wales and NHSBSA have been working closely together to make improvements to the ESR exit questions. From October 2021 the ESR exit questionnaire will be updated with a new set of questions drawing on themes from…

There are 2 types of cards available for healthcare cover when you’re travelling abroad. You can apply for either:  a UK Global Health Insurance Card (GHIC) a UK European Health Insurance Card (EHIC) These both provide the same cover, but the…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Wednesday 4 January 2023.   Requests for disclosure information should be received by NHS Pensions between 4 January 2023 and 28 February 2023 to…

The ‘One Drug Database’ project is underway, which will move all of our drug data into one place. This will provide a consistent, single source of information. For years, we’ve had two sources of drug data – Master Data Replacement (MDR) for…

Any community pharmacy in England can provide the service, as long as it: has a consultation room can procure the vaccination can meet the data recording requirements has appropriately trained staff The latest terms and fees for the service…

Providers and performers who are members of the NHS Pension Scheme are required to confirm that the estimate of their net pensionable earnings (NPE) is correct. This is done by completing the ARR in Compass. A new NHS Pension Scheme guide for NHS…

Pharmacy contractors can find more information about RTEC, including how to register, on the Community Pharmacy England (CPE) website. RTEC lets your local pharmacy see if you need to pay for your NHS prescriptions. They will do this when you pick…

Overpayment of an NHS Pension can happen for a number of reasons. These include, if you're a: surviving spouse or partner child dependant re-employed pensioner or your pension has been revised Surviving spouse or partner There may have…