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A message from Chris Dawson, Head of Service, NHS Pensions:  We understand that the current situation around COVID-19 continues to cause significant concern and uncertainty. I wanted to reassure you that at NHS Pensions we have taken, and continue…

We have seen an increase in the number of retirement applications (AW8) that have been inputted into POL or submitted incorrectly. We receive many AW8 forms that have been submitted with either incorrect payable dates or incorrect reasons for…

The Data Management inbox (datamanagement@nhsbsa.nhs.uk) is not for general queries and should only be used in the following urgent cases:   To clear errors.  If you’ve been unable to make a change on POL and the POL helpdesk has been unable to…

Pension Awareness Week is all about helping to raise awareness of the importance of pensions. Throughout the week we’ll be sharing information on the NHS Pension Scheme, what it is and why it’s so valuable. Don’t lose track of your pension It’s…

NHS employers can contact NHS Pensions by phone, email or post. General enquiries  You can contact us by: Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only) Telephone: 0300 3301 353 Monday to Friday, 8am to 6pm Find out about call…

As you’ll know from recent Dentist Bulletins, changes have been made to FP17Ws and FP17OWs. From 1 December 2021:   new data items are available on FP17Ws  new data items are available on FP17OWs  new ACORN validation changes are in place  you…

The Greenbury functionality within Pensions Online (POL) is now available.  Please provide the best estimated pay figure, as you can only make one submission. Requests for disclosure information should be received by NHS Pensions between 15 January…

Our stakeholder engagement team's work involves a managed escalation and recovery process of unpaid NHS Pension contributions. Unpaid payments include employee and employer contributions as well as any related AVC / ERRBO payments that have not…

We are continuing to maintain performance in the payment of first pension applications with a total of 5177 applications paid in January so far (30th January). The total applications on hand currently stand at 4699, slightly less than the same time…

As part of the Sub Award Project, we have looked at how we can simplify and improve the process for employers. We have recognised that we can easily identify when a change on a member record has occurred either through Pensions Online (POL) or via…