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Contact Data Services (previously Information Services)
Our support email addresses have changed
From 15 March 2023 we have replaced our support email addresses with one email address to make it easier to contact us: DataServicesSupport@nhsbsa.nhs.uk
You can use this email address to contact us for…
NHSEI 2019/20 Pensions Annual Allowance Charge Compensation Policy – Employer Action Required
NHS England and NHS Improvement (NHSEI) has published more information on the steps it has taken to address the impact of the annual allowance taper for the 2019/20 financial year, including the actions that eligible clinicians and employers now…
Provider Assurance Dental (PAD)
Activities we carry out
The Provider Assurance Dental (PAD) team undertake contract and performance management activities on behalf of regional teams, reducing the burden on them. Regional teams retain decision-making authority with a light-touch…
Adult Social Care Learning and Development Support Scheme
The Adult Social Care Learning and Development Support Scheme (LDSS) provides funding to help the non-regulated adult social care workforce complete training courses and qualifications.
It gives organisations and staff in the adult social care…
Partial Retirement Calculator - now available
The Partial Retirement Calculator can be accessed from the partial retirement page of the website: Partial retirement | NHSBSA
With partial retirement, you can take up to 100% of your pension, stay in your job, and carry on building up new pension…
Useful information for pensioners
P60s and Advice of Payments
P60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2025 Pensioner newsletter.
Only contact us if you have not received your pack by 1 June 2025.
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NHS Lateral Flow Device (LFD) tests supply service for patients potentially eligible for COVID-19 treatments
The NHS LFD tests supply service for patients potentially eligible for COVID-19 treatments started on 6 November 2023.
Aims of the service
To offer eligible at-risk patients access to LFD tests to enable testing at home for COVID-19, if they…
NHS Wales 2019/20 Pensions Annual Allowance Charge Compensation Policy - information for employers
In December 2019, the Welsh Government announced that clinical staff who go over their annual allowance for the 2019/20 tax year and who use scheme pays to pay the tax charge can be compensated in retirement for any reduction to their NHS Pension…
NHS Wales 2019/20 Pensions Annual Allowance Charge Compensation Policy - information for members
In December 2019, the Welsh Government announced that clinical staff who go over their annual allowance for the 2019/20 tax year and who use scheme pays to pay the tax charge can be compensated in retirement for any reduction to their NHS Pension…
Claims for repayment of initial or limited survivor pension paid to widow, widower or civil partner
The NHS Pensions Operational Finance team has fully transitioned to using a paperless system for processing claims for the re-imbursement of initial or limited survivor pension. We therefore require the FIN9 Claim form in a PDF format for audit…