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To prevent double handling and potential delays with your email queries, please only send each query to the one relevant email account.   It is not necessary to copy in other teams as all correspondence that is sent to the pension employer account…

Activities we carry out We support GPs, Integrated Care Boards (ICBs), Primary Care Networks (PCNs) and Health Innovation Networks with the Electronic Prescription Service (EPS), electronic Repeat Dispensing (eRD): EPS We're working with partner…

This course is available to all new local administrators of the NHS Pension Scheme who are less than 12 months in post and provides an overview of what is expected of you as an NHS Pension Scheme administrator throughout a Scheme year. At the end…

Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate early and late retirement factors from the scheme have changed. These have been implemented…

We have created a series of member ‘journeys’ for you to use with members. They have been designed to act as a quick guide for different pensions events which you can print out to give to members or send them a link to the journey they need. They…

As per the last pensions update explaining the removal of the paper AW171, we wanted to confirm the process for non-POL employers requesting changes to information. Instead of sending in the AW171, all non-POL employers will now need to submit the…

There are certain stages which Potential Suppliers intending to deliver the COVID-19 vaccination service from their Healthcare Premises must go through.  The COVID-19 vaccination programme Site Sign-up Process for Suppliers document (the 'Guidance…

Errors on 2023/24 pension savings statements, and clarification of figures on 2023/24 pension savings statements for the 1995/2008 Scheme We are aware of an error on issued 2023/24 Pension Savings Statements. Read our news article 'Error on 2023/…

If you have any queries about the NHS Injury Benefits Scheme, you can write to us: NHS Injury Benefits Scheme PO Box 683 Unit 5 Newcastle Upon Tyne NE5 9EE You can also contact us by: Email: injurybenefitsenquiries@nhsbsa.nhs.uk Telephone: 0345…