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Contact us for Total Rewards Statement, Annual Benefit Statement and ESR queries. If you have a query, contact us: Online: using our online form Telephone: 0300 3301 352Find out about call chargesEmail: nhsbsa.trsemployers@nhsbsa.nhs.uk Employee…

A shortened MYS claims process for NHS Discharge Medicines Service will begin on Sunday 6 July 2025 For further information, see our news article: Shortened MYS claims process for NHS Discharge Medicines Service coming soon Access MYS Once you…

We want to ensure that we have the most up to date contact for all employers. To support this, we ask that the main Pensions Online Administrator for each employer checks the contact details we hold are correct. To do this, access Pensions Online (…

We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter. The website membership enquiry process has been updated to include Retrospective and Part Time Access…

With effect from 1 April 2025, the England Infected Blood Support Scheme (EIBSS) is now closed to new applications for anyone who has historically been infected with hepatitis C, HIV or both, from NHS blood or blood products. Newly bereaved…

This page was last reviewed and updated on 21 April 2022. User engagement We're committed to getting the views of users and feedback on all of our statistical products. Following feedback from previous user engagement sessions, we've decided to…

We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…

Employer responsibilities Scheme awareness responsibilities As the employer, we ask that you tell your employees about the Scheme and distribute communications materials provided by us. You should make sure that all subcontractors and temporary…

It has come to our attention that some employers have published copies of our guides and forms on their websites. On investigation, these are out of date documents which could provide members with the incorrect information and these show up in…

You can contact the ESR team by email at ESR.communications@nhs.net You can contact your Regional NHS ESR Team for advice and guidance about maximising your use of ESR. Visit the ESR Hub to find out more.