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Medical exemption certificate privacy notice
The NHS Business Services Authority is responsible for this service.
We will use the information your GP practice gave us to process your application.
Why we process your information
By law, we must process this information to be able to provide…
Exceptional Support Fund (ESF)
It is recognised that, in a small number of cases, there may be circumstances where some students find themselves facing unexpected financial hardship.
The Exceptional Support Fund (ESF) is a means-tested and non-repayable grant available to…
HRT PPC guidance
On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients.
The certificate will be valid for 12 months and covers…
Re-categorisation of Nutritional Borderline Substance (NBS) products – development and maintenance process
The NHS Business Services Authority (NHSBSA) has worked closely with the Department of Health and Social Care (DHSC) to improve the categorisation of NBS products. It is part of a system-wide move towards interoperability.
The work has been…
Information for employers receiving retirement or ill health retirement applications before 1 October 2023
From 1 October 2023, members with 1995 Section benefits can take partial retirement. You can find more information on partial retirement, including a guide for employers on our Employer hub.
We’ve put steps in place to process partial retirement…
New Medicine Service (NMS)
Following the expansion of the New Medicine Service (NMS) in September 2021, there was an ambition to develop clinical IT systems that would support contractors and staff providing the service. This was part of the agreement on Year 3 of the…
NHSBSA recognised for ‘Improving the Value of NHS Support Services’
The NHS Business Services Authority (NHSBSA) has been named as a runner up at the Health Service Journal Value Awards for its work to tackle fraudulent and incorrect claims for free NHS prescriptions and dental treatment.
The NHSBSA started…
Family benefits and life assurance
We have information to help you understand what you need to do when a member dies.
When a member dies
Death in membership
Read our factsheet to find out what to do if a member dies while working for the NHS:
Death in membership - useful…
Sorting your FP10s
You should sort your FP10 prescriptions in line with the guidance shown on the FP34 submission document.
Using the red separator when submitting your prescription forms for payment ensures that forms including certain items will be subject to an…
Estimate request changes
The charging of estimate requests has changed for members.
The members estimate request form has been updated and is available on the Member Hub.
Estimate requests - Instruction for employers:
Direct members to their Total Reward Statement (TRS…