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We have recently noticed a rise in items that are being referred back to contractors for the reason code RB2B: ‘The order/endorsement is incomplete. The presentation must be present.’ This commonly occurs with handwritten prescriptions. If you…

A new data privacy law will be introduced in the UK in May 2018. As a result, we’ve published a new privacy notice to make it easier for patients to find out how the NHS Business Services Authority uses and protects their prescription information.…

We're currently working to migrate a number of reports from ISP to ePACT2 and the new public facing portal ‘Catalyst’.  We're removing access to a number of reports currently viewed via ISP on Friday 11 January 2019 in preparation of the migration…

We have received a number of enquiries from contractors who have endorsed an incorrect product and pack size, leading to referred backs and delays in payment. When dispensing a drug not listed in Part VIII of the Drug Tariff, you must endorse…

The 2022 PhAS started on 1 January 2022 with payments for the 2022 PhAS made with the reconciliation payment from 1 April 2022. Contractors can apply for review of their PhAS eligibility as set out in the Pharmacy Access Scheme guidance. The review…

GP data request report Our GP data request report shows how many GP practices have requested NHS numbers from us. The report also shows the current levels of EPS and eRD utilisation for each practice.  You can filter the report by ICB and Health…

This pilot will run from August 2022 until 31 March 2024, or before, if sufficient data has been collected to evaluate the service and commission nationally. Contractors will be notified of the end of the pilot with one month's notice of final…

We use high speed scanners and intelligent character recognition software to read the information we need to pay you, including: quantity strength presentation patient exemption information We reimburse and remunerate contractors in line…

This pilot will evaluate the implementation of direct referrals by Community Pharmacy to secondary care for people with suspected cancer signs and symptoms. It will start by focusing on testing safety and technical feasibility with a small number of…

Prescription processing is to become digital by default as the final phase of the Electronic Prescription Service (EPS) is rolled out across the country. The latest improvement to EPS - known as Phase 4 - allows prescriptions for all patients to be…