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Have you visited our new look website yet? It is really important that you submit feedback telling us what you think about your experience of using the new site. This could be observations about the design and layout, anything you expect to see…

Due to the current COVID-19 situation, we are experiencing some delays in responding to your emails. Please be assured that Pensions Operational Finance are working extremely hard to make sure that we respond to all queries as quickly as possible…

GPs in England who have an annual allowance charge for 2019/20 and wish to apply to the 2019/20 Pension Annual Allowance Charge Compensation Scheme (PAACCs) must submit their application form to be endorsed by Primary Care Support England (PCSE)…

Disclosure of senior managers’ remuneration (Greenbury) 2019   We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 7 January 2019.   Requests for disclosure information should be received by…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 28 July and 7am Monday 31 July Please note: at times we may need to take POL offline at short notice. Updates will be provided on our website when possible.…

We’ve updated the AW295 estimate request form to include a tick box for Voluntary early retirement (VER). You can find the new version of the AW295 in the 'Estimates' section on our website: Employer forms | NHSBSA

The 31 March 2022 deadline for eligible clinicians to submit an application to the NHS England and Improvement (NHSEI) or NHS Wales 2019/20 Pension Annual Allowance Charge Compensation Scheme is approaching.  To apply to the Scheme, eligible…

The Stakeholder Engagement Team are now finalising the arrangements for the next round of GP Practice stakeholder events. These events will run from April to December in the following locations: Birmingham Exeter Leeds Crewe Newcastle…

The Stakeholder Engagement Team has created a number of new guides and resources from your feedback which you can find on our website. User guides New ill health guide New employer organisation contact details form Learning video New ‘…

The procedures at our Contact Centre have recently changed and our call handlers are now required to log specific information about calls received. This is for audit purposes and to ensure that the correct caller information is being recorded and…