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Updating your contact details
It is really important that you keep the contact details for your organisation up to date. If you need to check or update the details held for your organisation, please email nhsbsa.contactdetails@nhs.net. Do not send these details to any other…
New NHS Pension Scheme guide for Out of Hours providers
There is a new NHS Pension Scheme guide for Out of Hours providers, including NHS Trusts who provide GP Out of Hours services.
The guide is designed to assist providers with their responsibilities for administering the Scheme.
It is available on…
Contacting us by email
In order to prevent double handling and potential delays, please only direct each query into the one relevant account.
Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for:
Email…
New Fair Deal (NFD) End of Year Certificate 2019-20
You can now access the 2019-20 End of Year Certificate via our website.
As part of your New Fair Deal (NFD) status, you are legally required to complete end of year certificates for each employer code you have declaring Scheme members,…
Request for employers to review contact details
We want to ensure that we have the most up to date contact for all employers. To support this, we ask that the main Pensions Online Administrator for each employer checks the contact details we hold are correct.
To do this, access Pensions Online…
Changes to email addresses and notification to NHS Pensions
We have become aware that organisations have been asked to review the email addresses they use, with some organisations changing this to a non nhs.net/ nhs.uk email account.
If you have amended your email address, then you will need to notify NHS…
Updated employer contact details for NHS Pensions finance teams
As the NHS Business Services Authority have transitioned into a hybrid working environment, some of the departments have updated their contact details. These contact details are for use by employers administering the NHS Pension Scheme at a local…
NHS Jobs is Changing
NHS Pensions has been asked to provide the following update from NHS Jobs project team.
The NHS Business Services Authority started providing the NHS Jobs service on 1 April 2018 as part of the NHS Workforce Services directorate.
We’re currently…
Submitting the revised retirement benefit details (AW171) form
Please remember that when sending a revised retirement benefit details (AW171) form, this should not be emailed to us unless it is for a bereavement case. For all other cases, the form can be completed electronically then printed from our website,…
Data update for non Pensions Online organisations
The Stakeholder Engagement Team will be taking responsibility for the year end 2017/18 process for all organisations without access to Pensions Online (POL).
This will provide more support and guidance to employers throughout the process whilst…