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When entering a member’s retirement lump sum (part 10 of the paper AW8) in to Pensions Online (POL), you are unable to specify whether the member wishes to receive the maximum lump sum which may incur a tax charge, or whether they wish to receive…

You must provide pay (and membership) information for members by 6 July following the end of the tax year to enable pensions savings statements to be provided to members. A pensions savings statement is important as it tells members whether they…

This is a further reminder for employers to ensure that any applications for Protection of Pay or Voluntary Protection of Pay are submitted to NHS Pensions within the relevant time limits. Also, that sufficient, supporting information is included…

The Greenbury team have received a number of queries in relation to the figures that have been produced. Below we have included more information on the most frequent queries.  No Mandatory Lump sum The 2008 Section and the 2015 Scheme do not offer…

The Stakeholder Engagement Team will be hosting a training event via Microsoft Teams for all trusts and employers with ESR. The date of this event has changed to Thursday 22 September 2022. Further information on the content and how to register for…

The Stakeholder Engagement Team will be hosting a training event via Microsoft Teams for all trusts and employers with ESR. The date of this event has changed to Thursday 22 September 2022. Further information on the content and how to register for…

POL will be available throughout October and November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 23 October Saturday 29 and Sunday 30 October Sunday 20 November If…

POL will be available throughout November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 20 November Saturday 26 November and Sunday 27 November If we do need to bring…

We are currently receiving a number of paper retirement benefit claim forms (AW8) for employers that do not have access to Pensions Online. However we are unable to process a large proportion of these due to the members’ records still being active…

All members of the NHS Pension Scheme are given an 8-digit membership number. Members can find their membership number at the top of any letters they’ve received from us. Older letters may show it like this, ‘SD 00 / 123456’, but this format is…