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Our BAME network is one of our lived experience colleague networks. Its aim is to give a voice to our colleagues who are black, Asian or other minority ethnicities. This is a group that is currently under-represented at senior levels in the NHSBSA…

Our Disability and Neurodiversity network is one of our lived experience colleague networks. Its aim is to give a voice to our colleagues who have a disability, neurodiverse condition, or long-term health condition. This is a group that is currently…

Our LGBTQ+ network is one of our lived experience colleague networks. Its aim is to give a voice to our LGBTQ+ colleagues. This is a group that is currently under-represented at senior levels in the NHSBSA. This network feeds into the wider…

We monitor where we are mentioned in the public domain, so we are aware of feedback and can respond where appropriate. This means we can balance our interests with your interests, rights and freedoms. Sharing your personal information We will ask…

Who we are We are a national NHS organisation delivering a range of essential services that support the day-to-day running of the NHS. These services are used by NHS organisations, NHS contractors, patients, and the public. Our goal is to provide…

Our policies show how we are governed and the important procedures we have in place to do our work. For example, the NHSBSA processes large volumes of data, including sensitive and financial information. Our data is one of our most valuable assets…

Keeping your personal information secure As an arm’s length body (ALB) to the Department of Health and Social Care and wider HM Government, we are bound to follow the HMG Security Policy Framework to make sure our customers' data is handled and…

The NHS Business Services Authority is responsible for this service. Why we process your information We’ll use the information you give in this application to: manage your payment help plan and make improvements to NHS services By law, we…

The leader of a national NHS organisation is marking a big step towards supporting mental health in the workplace. Alistair McDonald, the chief executive of the NHS Business Services Authority (NHSBSA), has signed the Time to Change pledge today (…

We carry out research to learn what people need from our services.  We carry out surveys to analyse and understand trends within our organisation. We may ask for your permission to make notes, take your photo, and make voice or video recordings.…