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Earnings cap
Scheme membership built up from 1 April 2008 is no longer subject to the pensionable earning cap.
However, those that were subject to the cap in respect of some or all of their membership before that date, who are buying added years or unreduced…
Tax implications
Contributions paid to increase benefits qualify for full tax relief. They cannot exceed 100% of your taxable pay.
Lifetime Allowance
Since 6 April 2006 HM Revenue and Customs (HMRC) has set a Lifetime Allowance limit. This is on tax free pension…
The Pacific programme
Between August 2013 and March 2019, we led a national savings programme known as Pacific. This was in collaboration with the Department of Health and Social Care (DHSC), NHS England and other organisations.
The Pacific programme used insight from…
Dispensing data
These reports contain data relating to the total NHS prescriptions dispensed and submitted to NHS Prescription Services by each dispenser type.
Contact us if you have any queries.
Request for employers to review contact details
We want to ensure that we have the most up to date contact for all employers. To support this, we ask that the main Pensions Online Administrator for each employer checks the contact details we hold are correct.
To do this, access Pensions Online…
NHS Business Services Authority email addresses are changing
The email addresses you use to contact the NHS Business Services Authority (NHSBSA) will be changing from nhs.net to nhsbsa.nhs.uk. The migration process and all new emails are secure.
Your NHS Dental Services contacts at the NHSBSA will be in…
Contact NHS Jobs
Applicants and employers can contact the NHS Jobs team to:
get help and support with the NHS Jobs website
get involved with user research
give feedback
make a complaint (add the word 'complaint' to the subject line if emailing)
Contact us by…
Support for the launch of the NHS COVID-19 contact tracing app
The NHS Business Services Authority provided contact centre support for phase 1 of the NHS COVID-19 contact tracing app.
Our contact centre was open 24 hours a day for users on the Isle Of Wight who were symptomatic and needed to order a home test…
How you contact us is changing
On Wednesday 9 February 2022 External Reporting Services within the Data and Insight directorate (formerly Information Services) have implemented a Customer Relationship Management (CRM) system.
This will enable us to get a full picture of how you…
Contact EIBSS
If you have any queries about the England Infected Blood Support Scheme (EIBSS), you can contact us by:
Email: eibss@nhsbsa.nhs.uk
Phone: 0300 330 1294
Monday to Friday, 9am to 5pm
Find out about call charges
You can write to us at:
EIBSS
NHS…