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Stakeholder Engagement Team
Our team is here to help employers administer the NHS Pension Scheme and can help with any queries you may have.
Our purpose is to:
engage and educate employers and members
escalate any issues
act as the voice of employers
ensure…
Deferred benefits claim form (AW8P) online
This month the digital service ‘Claim my NHS pension’ went into Private Beta. The service allows deferred members to complete the deferred benefits claim form (AW8P) online.
Our contact centre staff are helping to on board people to the…
Reduction or forfeiture of NHS Pension Scheme benefits and using the ‘02’ exit code
The NHS Pension Scheme Regulations allow for NHS pension benefits to be reduced or forfeited under certain circumstances.
Reduction of NHS pension benefits
Employing Authorities should make NHS Pensions aware of any legal proceedings in respect…
Responding to Your Penalty Charge Notice
The NHS Business Services Authority (NHSBSA) is responsible for this online service.
To check if we have your details, we will ask you to enter your:
letter reference number
date of birth
postcode as shown on your letter
If there is a…
Sharing our performance - October 2018
Significant progress has been made on our Awards recovery plan during October and we are really encouraged with the results. All the activities we have put in place over the last few months are really starting to have a positive impact. As we have…
Incorrect forms for membership enquiries
We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter.
The website membership enquiry process has been updated to include Retrospective and Part Time Access…
COVID-19 Contingency Planning for employers
A message from Chris Dawson, Head of Service, NHS Pensions:
We understand that the current situation around COVID-19 continues to cause significant concern and uncertainty. I wanted to reassure you that at NHS Pensions we have taken, and continue…
2020/21 non-Pensions Online (POL) annual update
All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis.
Our Data Management Team will send the prepopulated spreadsheet to the main EA contact during the week commencing 15 March 2021.…
Accessibility statement for Overseas Visitor Treatment
This accessibility statement applies to the Overseas Visitor Treatment website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you…
Prescription forms
FP10 prescriptions are purchased by NHS organisations including Hospital Trusts, and are distributed free of charge to medical and non medical prescribers, NHS dentists and other organisations as required.
Xerox (UK) Ltd supply our national…