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Certain groups are automatically entitled to help with the cost of: travel to receive necessary NHS treatment sight tests glasses or contact lenses NHS wigs abdominal and spinal supports surgical brassieres People who are not automatically…

Following the UK Government announcement on 17 August 2022, payments can now be made to estates or authorised representatives of people registered on the scheme who died between the announcement date of 17 August 2022, and the payment date of 28…

The proposed Christmas opening hours for our contact centre are as follows: Friday 22 December - 8am until 6pm Saturday 23 December – 9am until 3pm Christmas Eve – Closed Christmas Day – Closed Boxing Day – Closed Wednesday 27 December – 8am…

On an annual basis all employing authorities (EAs) are required to submit end of year information to NHS Pensions. You must submit this information to NHS Pensions by 24 May 2024.   If you use Pensions Online (POL) you should submit this year end…

We’re responsible for administering the NHS Pension Scheme in England and Wales on behalf of the Department of Health and Social Care (DHSC). Within this hub, you can find information on: our role as administrator of the NHS Pension Scheme NHS…

When entering a member’s retirement lump sum (part 10 of the paper AW8) in to Pensions Online (POL), you are unable to specify whether the member wishes to receive the maximum lump sum which may incur a tax charge, or whether they wish to receive…

Prudential have recently introduced a new online joining facility for members to join their MPAVC scheme. This service is available 24/7 and is already up and running. This has been introduced in addition to their telephone service where members can…

Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 4pm on Wednesday 18 July 2018. The meeting will take place in the Boardroom of Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon…

Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 2.30pm on Thursday 6 February 2020. The meeting will take place in the Boardroom of Stella House, Goldcrest Way, Newburn Riverside, Newcastle…

Make Contribution Payments (POL Organisations)                                 Onboarding of existing employers to our new contribution payment platform, Make Contribution Payments (MCP), is progressing well and around 3,000 have now subscribed to…