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This accessibility statement applies to the Scheme Identify website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. We’ve also made the website text as simple as…

This accessibility statement applies to the dm+d browser. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:…

We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…

If you have any questions about the Social Work Bursary, you can contact us. We're open Monday to Friday 8am to 6pm, or Saturday from 9am to 3pm. Online: use our online form Telephone: 0300 330 1342 Text relay service phone: 18001 0300 330 1342…

The Data Management Team are currently receiving a high volume of emails. Due to this, it may take longer than usual to respond. The team are working through these requests as quickly as possible, and in the meantime, we ask you do not send any…

We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…

As part of our ongoing commitment to partnership working and fostering strong relationships, we’re introducing a new structure for the NHS Pensions Stakeholder Engagement Team from 1 April 2025. We’re committed to working in partnership with all NHS…

The Local Payments Application is no longer in use Contact us if you need to organise a payment, at: contractorpayments@nhsbsa.nhs.uk​​​​ Integrated Care Boards (ICB) commission pharmacy contractors to deliver locally commissioned services. For…

If you have any questions about your NHS Pension, you can contact us by: Telephone: 0345 121 2522 Outside the UK: +44 191 283 0303 Monday to Friday, 8am to 6pmFind out about call charges Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk X (formerly…

The Stakeholder Engagement Team has created a number of new guides and resources from your feedback which you can find on our website. User guides New ill health guide New employer organisation contact details form Learning video New ‘…