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If you have any questions about the Social Work Bursary, you can contact us. We're open Monday to Friday 8am to 6pm, or Saturday from 9am to 3pm. Online: use our online form Telephone: 0300 330 1342 Text relay service phone: 18001 0300 330 1342…

If you have any questions about your NHS Pension, you can contact us by: Telephone: 0345 121 2522 Outside the UK: +44 191 283 0303 Monday to Friday, 8am to 6pmFind out about call charges Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk X (formerly…

We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…

As part of our ongoing commitment to partnership working and fostering strong relationships, we’re introducing a new structure for the NHS Pensions Stakeholder Engagement Team from 1 April 2025. We’re committed to working in partnership with all NHS…

The Stakeholder Engagement Team has created a number of new guides and resources from your feedback which you can find on our website. User guides New ill health guide New employer organisation contact details form Learning video New ‘…

We are receiving an increasing number of enquiries to our contact centre from members who are planning to retire and believe they have submitted their application a number of months ago, but we haven’t yet received their AW8. In all cases, AW8…

The NHSBSA is working on behalf of the Department of Health and Social Care (DHSC) to support Care Quality Commission (CQC) registered Adult Social Care providers in submitting monthly data about the services they provide.   Submitting your data…

Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate transfer values for non-Club transfers and pensions on divorce changed. We are now able to…

Certain groups are automatically entitled to help with the cost of: travel to receive necessary NHS treatment sight tests glasses or contact lenses NHS wigs abdominal and spinal supports surgical brassieres People who are not automatically…

Following the UK Government announcement on 17 August 2022, payments can now be made to estates or authorised representatives of people registered on the scheme who died between the announcement date of 17 August 2022, and the payment date of 28…