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Letting us know that a pensioner member has died
If an NHS pension member has died, you should let us know as soon as you can. Once we know, we can make sure all the monies and benefits are paid quickly and accurately.
If we do not know, we may continue to make payments. This means whoever is…
Accessibility statement for Complete a Medical certificate of cause of death
This accessibility statement applies to Complete a Medical certificate of cause of death.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that…
Accessibility statement for Pay by card
This accessibility statement applies to Pay by card.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
change colours,…
Accessibility statement for Pharmacy sales – NHS prescription prepayment certificate
This accessibility statement applies to the Pharmacy sales - NHS prescription prepayment certificate website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example…
Accessibility statement for Home Oxygen Therapy Claims
This accessibility statement applies to Home Oxygen Therapy Claims or HOT Claims.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be…
Accessibility statement for Low Income Scheme Form Ordering Online
This accessibility statement applies to the Low Income Scheme Form Ordering Online.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should…
Accessibility statement for Scheme Identifier
This accessibility statement applies to the Scheme Identify website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website.
We’ve also made the website text as simple as…
Accessibility statement for Dictionary of Medicines and Devices browser (dm+d browser)
This accessibility statement applies to the dm+d browser.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:…
Changes in how the Data Management Team requests information from employers for data queries
We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…
Change of circumstances
If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change.
If you have a change of circumstances and don’t tell us, this could result in suspension of your…