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Overpaid Employer Contribution Rate 2019/20
Further to the communication in the March employer newsletter where we advised that all employers should continue to remit 14.38% employer contributions to the Scheme, it has come to our attention that a number of employers have paid more than 14.38…
Finance contribution collection
The Contribution Collection area of the NHS Pensions Finance web page has been updated to include information regarding the payment of pension contributions, premature early retirement, injury benefit, final pay control costs and late payment…
Non-Pensions Online (POL) Annual Update
All employing authorities are required to submit end of year information to NHS Pensions on an annual basis.
Our Data Management Team will send the prepopulated spreadsheet to the main EA contact week commencing 16 March 2020. This will be…
Annual allowance statements being issued within target
On-demand annual allowance statements are now being issued within the three-month target from receipt.
However, there are a number of cases that require further information or update before the statement can be issued.
If you made a request more…
Annual Check – Scheme Access
From 1 April 2019 the Scheme Access Team has introduced an annual check, at the request of the Department of Health and Social Care. The check is to ensure that the access granted to all non-automatic Employing Authorities is still relevant, and is…
Useful information for pensioners
P60s and Advice of Payments
P60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2025 Pensioner newsletter.
Only contact us if you have not received your pack by 1 June 2025.
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Letting us know that a pensioner member has died
If an NHS pension member has died, you should let us know as soon as you can. Once we know, we can make sure all the monies and benefits are paid quickly and accurately.
If we do not know, we may continue to make payments. This means whoever is…
Change of circumstances
If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change.
If you have a change of circumstances and don’t tell us, this could result in suspension of your…
Contact NHS Pensions - pensioners
If you have any questions about your NHS Pension, you can contact us by:
Telephone: 0345 121 2522
Outside the UK: +44 191 283 0303
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
X (formerly…
Requests for information from employers for data queries
We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…