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Make Contribution Payments - POL & non-POL
Make Contribution Payments (POL Organisations)
Onboarding of existing employers to our new contribution payment platform, Make Contribution Payments (MCP), is progressing well and around 3,000 have now subscribed to…
COVID-19 Calls to NHS Pensions Employer Helpline
As a result of the ongoing Covid-19 situation, we are currently receiving a high volume of calls to our NHS Pensions Employer Helpline.
Please do take a look at the dedicated resources and guidance for employers within our NHS Pensions employer hub…
Employer reminder submission of bereavement forms
A reminder from the Bereavements team that employers should not email any forms to the team.
Please send any of the forms listed below, including Tell Us Once and death certificates, directly to nhsbsa.pensionscanquery@nhs.net where the forms will…
An update to MCP
The MCP submission home screen has recently been updated to allow for Payment Information to be submitted for both Manual (BACS/Bank Transfer) and Automated (Direct Debit/Automatic Collection) Payment Types.
You should ensure you are selecting the…
Make Contribution Payments (MCP) system reminder
The MCP submission home screen has recently been updated to allow for payment information to be submitted for both manual (BACS/Bank Transfer) and automated (Direct Debit/Automatic Collection) payment types.
You should make sure you are selecting…
Changes to member contributions payroll provider briefing pack
We recently shared with you an updated requirements document for payroll providers, setting out the system changes that will need to be made by your payroll provider by 1 October 2022 for the implementation of changes to member contributions. This…
NHS Pension Scheme membership number
All members of the NHS Pension Scheme are given an 8-digit membership number. Members can find their membership number at the top of any letters they’ve received from us.
Older letters may show it like this, ‘SD 00 / 123456’, but this format is…
Escalation Process
Our stakeholder engagement team's work involves a managed escalation and recovery process of unpaid NHS Pension contributions.
Unpaid payments include employee and employer contributions as well as any related AVC / ERRBO payments that have not…
2018 to 2019 Non Pensions Online (POL) Annual Update (Organisations without access to Pensions Online)
Following the success of the 2017/18 non POL update process, we've made a few improvements and are now well underway in rolling out the process for 2018 to 2019 to non POL employers.
This has involved;
face-to-face training for 125 pension…
End of Year Certificate 2018-19
This only applies to Independent Provider and New Fair Deal employers. The certificates will be available for the financial year 2018-19 in early July and employers will be emailed directly regarding this. The certificates will also be available…