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Our current performance   The table below shows our recent monthly performance for pension award processing: Month Number of awards due to be paid in month (our target) Number of awards cleared within the month (…

Following a short consultation, the Department of Health and Social Care has announced an extension to retire and return easements to 31 October 2022 through temporary amendments to NHS Pension Scheme regulations. What was included in the…

We have seen an increase in the number of retirement applications (AW8) that have been inputted into POL or submitted incorrectly. We receive many AW8 forms that have been submitted with either incorrect payable dates or incorrect reasons for…

Following a public consultation, the Department of Health and Social Care has announced a further extension to retire and return easements beyond the current 31 October 2022 expiry date, through temporary amendments to NHS Pension Scheme regulations…

Our second round of employer events is now well underway having visited Birmingham, Leeds, Brighton and Exeter. We have put together this round of events based on feedback previously received and we are delighted to continue to receive positive…

Our level of performance continues to be maintained as we strive to process first pension payments in a timely manner. A total of 3236 applications have been processed so far in April 2019 of which 96.48% were paid on time and of those 82.62% lump…

Junk mail Check your outlook settings to make sure you can receive correspondence from NHS Pensions, as some correspondence maybe stopped by your Firewall or go into your junk (spam) folder. add @nhs.net e-mail addresses to your saved sender list…

Last month we advised that from 1 August 2020, NHS Pensions will no longer deal with comments submitted through POL error handling.  Where you can provide relevant information for resolving an error, you should now email nhsbsa.nwdatamanagement@nhs…

At the start of the COVID 19 outbreak we took a number of steps to support employers who were encountering issues due to the lockdown restrictions. This included agreeing to accept certain applications forms in PDF/Word format via email, instead of…

The UK government’s Coronavirus action plan, published on 3 March 2020, set out measures to respond to the COVID-19 outbreak. This included increasing the available health and social care workforce by removing barriers to allow recently retired NHS…