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Junk mail Check your outlook settings to make sure you can receive correspondence from NHS Pensions, as some correspondence maybe stopped by your Firewall or go into your junk (spam) folder. add @nhs.net e-mail addresses to your saved sender list…

Last month we advised that from 1 August 2020, NHS Pensions will no longer deal with comments submitted through POL error handling.  Where you can provide relevant information for resolving an error, you should now email nhsbsa.nwdatamanagement@nhs…

At the start of the COVID 19 outbreak we took a number of steps to support employers who were encountering issues due to the lockdown restrictions. This included agreeing to accept certain applications forms in PDF/Word format via email, instead of…

The UK government’s Coronavirus action plan, published on 3 March 2020, set out measures to respond to the COVID-19 outbreak. This included increasing the available health and social care workforce by removing barriers to allow recently retired NHS…

Having recently reviewed our ill health retirement processes, we have published a number of new resources to help support members applying for ill health retirement benefits.  These include:  a new dedicated ill health retirement benefits…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 8 January 2018. This means that all requests for disclosure information must be received by NHS Pensions between 8 January 2018 and Friday 9…

Since 1 April 2017 NHS Pension Scheme Employing Authorities have been paying a levy to cover the cost of the administration of the NHS Pension Scheme. The levy has been collected along with employers contributions by increasing the rate from 14.30%…

We are continuing to experience delays in the payment of first awards.  We have now completed the forecast recovery for Awards and plan to manage the workload from different points going forward. We are currently anticipating recovery by the end of…

Sharing Our Performance - March 2019 Our level of performance continues to be maintained as we strive to process first pension payments in a timely manner. As of 26 March, a total of 3852 applications have been processed, 97.49% of which were paid…

First Awards As of 25 June 2019, a total of 3708 applications have been processed. 97.98% were paid on time. To recap for the full month of May, 4358 were processed, of which 97.77% were paid on time. Bereavements Bereavements processing is…