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NHS employers can contact NHS Pensions by phone, email or post. General enquiries  You can contact us by: Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only) Telephone: 0300 3301 353 Monday to Friday, 8am to 6pm Find out about call…

If you need to contact us about AVCs (Additional Voluntary Contributions), AP (Additional Pension), or ERRBO (Early Retirement Reduction Buy Out) please email us at nhsbsa.apavcreferrals@nhs.net.  These email accounts are no longer active:…

You may be able to buy membership back as added years at half cost if you: are a member of the 1995 Section had Scheme membership refunded on or before 6 April 1978 (or a later period when you were a self-employed practitioner) The option to…

This is only for people who were members of the Scheme before 25 March 1972 (1995 Section only). It applies to anyone who either: is or has been married has a civil partner has a surviving Scheme partner The person must be nominated to…

Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members. As the largest Scheme, we have made a lot of progress towards implementing the remedy so…

You may be able to increase your NHS Pension in different ways:

This option is for members of the 2015 Scheme only. You can buy out the reduction that would apply if you claimed your NHS pension before your normal pension age. In the 2015 Scheme, this is age 65 or the same as your State Pension age if that is…

MPAVC allows you to make more contributions to build a separate retirement fund. How MPAVC works The additional contributions you make are invested. They are used to supplement your main scheme benefits at retirement or later. You can take up to…

This page was last updated 25 August 2025 Payments Payments Current processing times Payment of your retirement benefits We aim to pay your first pension payment within 30 calendar days from the date of your…

If you are an NHS Pension Scheme member or an employer looking to contact NHS Pensions, you can get in touch using the information in the following links: Contact NHS Pensions – active and deferred members Contact NHS Pensions – pensioner members…