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New ePACT - update
The NHS Business Services Authority (NHSBSA) provides NHS stakeholders with prescribing volume, trend and cost analyses derived from our systems used to calculate and make payment to dispensing contractors. We provide this information through two…
GP Practice Events
Our second round of employer events is now well underway having visited Birmingham, Leeds, Brighton and Exeter. We have put together this round of events based on feedback previously received and we are delighted to continue to receive positive…
Sharing our performance - April 2019
Our level of performance continues to be maintained as we strive to process first pension payments in a timely manner. A total of 3236 applications have been processed so far in April 2019 of which 96.48% were paid on time and of those 82.62% lump…
Email accounts and re-employment form
Junk mail
Check your outlook settings to make sure you can receive correspondence from NHS Pensions, as some correspondence maybe stopped by your Firewall or go into your junk (spam) folder.
add @nhs.net e-mail addresses to your saved sender list…
Pensions Online – Error Handling
Last month we advised that from 1 August 2020, NHS Pensions will no longer deal with comments submitted through POL error handling.
Where you can provide relevant information for resolving an error, you should now email nhsbsa.nwdatamanagement@nhs…
Employer guidance on sending forms to NHS Pensions
At the start of the COVID 19 outbreak we took a number of steps to support employers who were encountering issues due to the lockdown restrictions. This included agreeing to accept certain applications forms in PDF/Word format via email, instead of…
Workforce Services Optimisation
NHSBSA Workforce Services Optimisation offers tailored project support to NHS organisations. We help you get the best use out of workforce services and systems including:
NHS Jobs
Electronic Staff Record (ESR)
NHS Pensions
HR Shared Services…
Final call to submit your annual GOS complaints return
If you’re a General Ophthalmic Services contractor operating in England, you must submit your annual GOS complaints return before 11:59pm on Friday 3 September.
Under General Ophthalmic Services Regulations 2008, you’re required to submit an…
The Coronavirus Act and the end of temporary suspensions for retire and return
The UK government’s Coronavirus action plan, published on 3 March 2020, set out measures to respond to the COVID-19 outbreak.
This included increasing the available health and social care workforce by removing barriers to allow recently retired NHS…
Electronic payment schedules
We produce electronic payment schedule data called 'electronic FP34 data'. Contractors can use this instead of receiving a paper copy.
This is not a like-for-like replacement of the paper version. You'll need to develop your own IT solution to…